Programs & Services

Benefits Counseling
Assistance

orange wavy line

Our team can help with benefits counseling which may include understanding public benefits and navigating the application process.  We are here to answer your questions and help you access the benefits for which you may be eligible.

Senior Couple With Options Counselor At Home
Senior man and woman meeting with an options counselor at home

Unlocking Medicare Clarity
with SHINE Counseling

Navigating the intricacies of Medicare shouldn’t feel like a maze. At Access Care Partners, we understand the importance of clarity when it comes to your healthcare options. That’s why we’re proud to offer SHINE counseling – a beacon of guidance in the world of Medicare.

What is SHINE?

SHINE stands for Serving Health Insurance Needs of Everyone. The SHINE Program offers complimentary health insurance information, counseling, and support to all Massachusetts residents enrolled in Medicare, as well as their caregivers. Whether you’re currently on Medicare or approaching eligibility, our counselors are here to provide guidance on available benefits and options. We also offer consultations to explore programs designed to assist individuals with limited income in covering healthcare expenses.

Happy senior diverse couple talking with african american female options counselor at home
Senior couple reviewing paperwork

How Can SHINE Help You?

Whether you’re new to Medicare, considering your options during open enrollment, or simply seeking clarity on your coverage, SHINE counseling is here to help. Our dedicated counselors offer personalized assistance, helping you:

  • Understand Medicare: From Parts A and B to Medicare Advantage Plans, Prescription Drug Plans, and Medicare Supplement Plans (Medigap), we demystify Medicare options so you can make informed decisions about your coverage.
  • Explore Public Assistance: We assess your eligibility for crucial public assistance programs like Prescription Advantage, Extra Help from Social Security, and MassHealth, ensuring you access all available resources.
  • Save Money: Discover ways to save on prescription drugs and health insurance costs with our expert guidance, making healthcare more affordable for you.
  • Provide Application Assistance: Our team assists you in applying for programs that lower healthcare expenses, streamlining the process for your convenience.
  • Personalize Medication Coverage: We collaborate with you to select the Medicare prescription drug plan that aligns with your medication needs, ensuring you receive the treatments necessary for your well-being.

Why Choose Access Care Partners?

orange wavy line

Our SHINE counselors bring a wealth of expertise, having undergone rigorous training and staying up-to-date with the latest Medicare regulations and options to provide you with accurate and reliable guidance. Recognizing that every individual’s healthcare needs are unique, our counselors offer personalized support, taking the time to listen to your concerns and deliver tailored recommendations. As a nonprofit organization, we pride ourselves on providing impartial advice, free from the influence of insurance sales or endorsements, ensuring that our guidance is always in your best interest. Above all, your privacy is our priority—every discussion with our SHINE counselors is strictly confidential.

Whether you have questions, are seeking services, or you are supporting a loved one, you don’t have to navigate caregiving alone. Let Access Care Partners be your partner on this journey. Contact us today to learn more about how we can support you and your family.

Experience the difference with Access Care Partners – where independence is cherished, choices are respected, and quality care is our commitment.